Legal
Refund Policy
Last updated: 19 August 2026
Our commitment
We want you to be confident before you buy — that's why we encourage you to message us first, ask to see a demo or a sample of the report, and ask any questions before making a payment.
Refund eligibility
Because kits are digital products delivered immediately, we follow these guidelines:
- ✓Code / files don't run as described— if the delivered code doesn't function as described on the product page and we cannot fix it within a reasonable timeframe, you are entitled to a full refund.
- ✓Wrong kit delivered — if we accidentally delivered the wrong project, we will immediately send the correct one or issue a full refund, whichever you prefer.
- ✗Change of mind— because the files are delivered digitally and cannot be “returned”, we are not able to issue refunds for change-of-mind purchases. Please review the product page carefully and ask us your questions before buying.
- ✗Academic outcome — we cannot offer refunds based on marks received or viva results, as these depend on factors outside our control.
How to request a refund
Message us on WhatsApp or at contact@finalyearkit.com within 7 days of delivery with a description of the issue. We aim to respond and resolve all refund requests within 48 hours.
Still unsure?
If you have any concerns before purchasing, please ask us first — that's exactly what we're here for. Message us on WhatsApp and we'll answer any question you have.